General Enquiries
Via telephone: +971 (0)4 362 1500
Via fax: +971 (0)4 362 0801
Via e-mail: info@dfsa.ae
Please note that the DFSA's office hours are from 9:00am to 5:00pm (GMT +4) from Sunday to Thursday.
Physical Address
Level 13, West Wing, The Gate, DIFC
To view the location map please click here
Postal Address
PO Box 75850, Dubai, UAE
Other Enquiries
- Complaints
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Should you wish to contact the DFSA in relation to a complaint, you may do so by accessing our online Complaints Portal.
Please click here to access the Complaints Portal.
If you have a general enquiry relevant to the DFSA, you should use the submission process under Contact Us - General Enquiries on the Home Page of the DFSA website.
- Becoming Authorised
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The Authorisation Enquiries unit deals with all matters relating to obtaining authorisation from the DFSA.
Via telephone: +971 (0)4 362 1500 (ask for Authorisation Enquiries)
Via e-mail: info@dfsa.ae
- Becoming Registered
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The Authorisation Enquiries unit deals with all matters relating to obtaining registration from the DFSA.
Via telephone: +971 (0)4 362 1500 (ask for Authorisation Enquiries)
Via e-mail: info@dfsa.ae
- Becoming Recognised
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The Markets Division deals with all matters relating to obtaining recognition from the DFSA.
Via telephone: +971 (0)4 362 1500 (ask for the Markets Division)
Via e-mail: info@dfsa.ae
- Offering Securities
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The Markets Division deals with all matters relating to Offers of Securities in or from the DFSA.
Via telephone: +971 (0)4 362 1500 (ask for the Markets Division)
Via e-mail: info@dfsa.ae
- Being Supervised
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The Supervision Division deals with all firms who are already licenced to operate in the DIFC, through dedicated relationship managers.
Via telephone: +971 (0)4 362 1500 (ask for the Supervision Division or your allocated relationship manager by name)
Via e-mail: info@dfsa.ae
- Regulatory Appeals Committee
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For general enquiries, please contact:
Via telephone: +971 (0)4 362 1500 (Personal Assistant to the General Counsel and Secretary of the RAC)
Via fax: +971 (0)4 362 0808
The address for filing of documents with the RAC is prescribed in Rule 7 of the Rules of Procedure
- Anti-Money Laundering / Counter Terrorist Financing
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All Suspicious Transactions (STRs) need to be reported to the AMLSCU of the Central Bank of UAE without delay.
A copy of the STR must also be sent to the DFSA.
Via telephone: +971 (0)4 362 1500 (ask for Head of AML or your allocated relationship manager by name)
Via fax: +971 (0)4 362 0810
Via e-mail: STRunit@dfsa.ae
- Media and Conference Organisers
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Please refer all requests for interviews or participation in conferences to the Corporate Communications Department.
Please note that, as the DFSA is a regulator, in most cases it does not sponsor or endorse events nor does it advertise.
Via telephone: +971 (0)4 362 1500 (ask for the Corporate Communications Department)
Via e-mail: DFSAC&SP@dfsa.ae
- DFSA Recruitment
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Via telephone: +971 (0) 4 362 1500 (ask for the Human Resources Division)
If you would like to submit your CV to the DFSA please click here
If you are a UAE National applying to the TRL Programme please click here.