Should you wish to contact the DFSA in relation to a complaint, you may do so by accessing our online Complaints Portal.

Complaint Against


Your Personal Details



In assessing your complaint it may be necessary to contact the entity or person you have complained about.

Do you consent to the DFSA disclosing your name to the person you have complained about?

Subject of Complaint

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Nature of Complaint

Please describe what has occurred, providing a chronology of events including dates where possible. Please attach any documents you think may be relevant. If you have written to any person previously regarding your complaint, please provide any correspondence as well as any response received from them. If appropriate, tell us what you would like us to do to resolve your complaint.

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