The Dubai Financial Services Authority (DFSA) alerts the financial services community and members of the public to a fraudulent email scam facilitated through the email address:[email protected] fraudsters:1. Falsely use the name and email signature of a legitimate DFSA employee in emails sent from the above mentioned address; 2. Warn the recipients of their emails not to communicate with certain inpividuals. The fraudsters give the impression that these inpividuals are under investigation by the DFSA;3. Ask for certain details, such as name and bank account numbers. The fraudsters falsely claim that these details are required for the purpose of “helping” the DFSA in their investigations; and4. Ask for a “demurrage fee” to be paid as part of releasing documents obtained by the DFSA in its investigation.The DFSA strongly advises that you do not respond to any person or company who sends such communications, and under no circumstances should you send them any money.The DFSA informs you that:• The DFSA does not communicate through Hotmail, Gmail or other such addresses;• The DFSA will not ask you for any demurrage fees, or any other fees, to release documents;• The fraudsters use the name and details of the DFSA without authority and for a malicious purpose; • The employee referred to in the alert is a legitimate DFSA employee. The fraudsters use her name without authority and for a malicious purpose; and• The fraudsters have fashioned their email so that it looks like a DFSA email for the purpose of deceiving investors into believing that the emails are genuine.The DFSA has a page on its website dedicated to Alerts in relation to scams. All Alerts issued by the DFSA may be accessed by going to:Your-Resources/dfsa-alertsThe DFSA has also recently issued warnings and guidance about the common types of scams perpetrated on consumers. For more information on these scams, please go to:HowToAvoidBeingScammedIf you have any concerns about the authenticity of any DIFC or DFSA correspondence or documents, you should direct your concerns to the DIFC on +971 4 362 2222, or to the DFSA Complaints function by accessing the complaints portal on www.dfsa.ae or calling the DFSA on +971 4 362 1500.
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