DFSA | THE INDEPENDENT REGULATOR OF FINANCIAL SERVICES

Make an enquiry

Choose topic first

  • General
  • Supervised Firm
  • Complaints
  • Alerts
  • Media
  • Subscribe to Updates
  • Manage Subscription

Please refer all requests for interviews or participation in conferences to the Corporate Communications Department. Please note that, as the DFSA is a regulator, in most cases it does not sponsor or endorse events nor does it advertise.

Via telephone :+9714 362 1500 (ask for the Corporate Communications Department)

Email enquiry:  Click here

Should you require a specific response, please use the following contact form

 

​​​Before you contact us, please read our Frequently Asked Questions page, as it might be able to answer your question.  If you have a complaint, please visit the DFSA Complaints Portal for more information.

These mechanisms are designed to help you resolve your dispute by dealing with the company directly. Alerts authorised by the DFSA must satisfy us that they have adequate mechanisms in place to deal with customer complaints.

Please refer all requests for interviews or participation in conferences to the Corporate Communications Department. Please note that, as the DFSA is a regulator, in most cases it does not sponsor or endorse events nor does it advertise.

Via telephone :+9714 362 1500 (ask for the Corporate Communications Department) 

Email enquiry:  Click here

Should you require a specific response, please use the below contact form

​​​Before you contact us, please read our Frequently Asked Questions page, as it might be able to answer your question.  If you have a complaint, please visit the DFSA Complaints Portal for more information.

Should you wish to contact the DFSA in relation to a complaint, you may do so by accessing our online Complaints Portal.

These mechanisms are designed to help you resolve your dispute by dealing with the company directly. Alerts authorised by the DFSA must satisfy us that they have adequate mechanisms in place to deal with customer complaints.

Please provide clear information so your enquiry is directed to the right team.


Change topic

Details of your enquiry. Please be as specific as possible. Please attach any relevant documentation.*

You have 2000 characters left.
Drag 'n Drop your files here!
Drag 'n Drop your files here!
Drag 'n Drop your files here!
Please wait...

You may wish to check whether the subject of your complaint is a DFSA-regulated entity. You can do so by searching the DFSA Public Register. For more information, including a map of the DIFC, please click here.

You may wish to check whether the subject of your complaint is a DFSA-regulated entity. You can do so by searching the DFSA Public Register. For more information, including a map of the DIFC, please click here.

You may wish to check whether the subject of your complaint is a DIFC-registered entity. You can do so by searching the DIFC Directory. For more information, including a map of the DIFC, please click here.

You may wish to check whether the subject of your complaint is a DIFC-registered entity. You can do so by searching the DIFC Directory. For more information, including a map of the DIFC, please click here.

Does your complaint relate to the provision of financial services or ancillary services in or from the DIFC, or other misconduct in or from the DIFC?

For more information on complaints we deal with, including a map of the DIFC, please visit the Complaints page.

For more information on complaints we deal with, including a map of the DIFC, please visit the Complaints page.

Your Personal Details
Confidentiality

In assessing your complaint it may be necessary to contact the entity or person you have complained about.

Subject of Complaint

The subject of your complaint can be either a natural person, or a legal entity or group such as a business, firm, company, partnership or a trust. Therefore, please only populate the following fields that are applicable to the subject of your complaint. For example, if you are complaining about a natural person but do not know the name of the legal entity or group they represent, please leave the “Entity” field blank.

Nature of Complaint

Please describe what has occurred, providing a chronology of events including dates where possible. Please attach any documents you think may be relevant. If you have written to any person previously regarding your complaint, please provide any correspondence as well as any response received from them. If appropriate, tell us what you would like us to do to resolve your complaint.

You have 2000 characters left.
Drag 'n Drop your files here!
Please wait...
Please wait...

Details of your enquiry. Please be as specific as possible. Please attach any relevant documentation.

You have 2000 characters left.
Drag 'n Drop your files here!
Drag 'n Drop your files here!
Drag 'n Drop your files here!
Please wait...

If you would like to receive periodic e-mails informing you of updates to the DFSA website, please complete the following form.

If you want to Unsubscribe please click here

Please wait...

UNSUBSCRIBE / MODIFY YOUR SUBSCRIPTION

If you would like to receive periodic e-mails informing you of updates to the DFSA website, please complete the following form.

Please wait...

For better web experience, please use the website in portrait mode